Cleaners Merton is committed to providing professional cleaning services in a manner that protects the health, safety and welfare of our employees, clients, visitors and members of the public. This Health and Safety Policy sets out our approach to managing risks, complying with relevant legislation and continually improving safety performance in all areas of our cleaning operations.
The core objectives of Cleaners Merton in relation to health and safety are to prevent accidents and work-related ill health, promote safe working practices, and maintain clean, safe and healthy environments at all premises where we operate. We aim to identify hazards, assess risks and implement effective controls in all cleaning tasks, whether in homes, offices or commercial premises.
The management of Cleaners Merton has overall responsibility for ensuring that this Health and Safety Policy is implemented, maintained and reviewed regularly. Management will provide clear leadership on safety matters and will allocate appropriate resources for training, equipment, supervision and monitoring.
Managers and supervisors are responsible for ensuring that staff understand and follow health and safety procedures, that risk assessments are completed and updated, and that any concerns or incidents are acted upon quickly and effectively. We will review this policy periodically and whenever significant changes occur in our operations or in relevant legislation.
All employees of Cleaners Merton share responsibility for maintaining a safe working environment. Staff must take reasonable care of their own health and safety and that of others who may be affected by their actions. This includes cooperating fully with all safety instructions, procedures and training provided by the company.
Employees are required to use equipment correctly, follow safe systems of work, wear any personal protective equipment provided, and report hazards, near misses, accidents or unsafe conditions to their supervisor without delay. No employee will be disciplined for raising a genuine health and safety concern.
Cleaners Merton will carry out risk assessments for its cleaning activities to identify potential hazards, evaluate risks and implement suitable control measures. These assessments will cover, as appropriate, slips and trips, working at height for tasks such as cleaning high surfaces, manual handling of equipment and materials, use of cleaning chemicals, electrical safety, lone working and security, and any specific risks present at client premises.
From these assessments, we will develop safe systems of work and clear, practical procedures for our cleaners to follow. These will be communicated during induction and ongoing training and will be reviewed and updated in line with operational changes and feedback from staff and clients.
We recognise that competent and informed staff are essential for a safe cleaning service. All employees receive appropriate induction training covering company health and safety rules, emergency procedures, accident reporting, and the safe use of cleaning materials and equipment. Additional task-specific training is provided where required.
Training will be refreshed periodically and whenever there is a change in equipment, products or procedures. Supervisors will monitor working practices, provide guidance and correct unsafe behaviour. We encourage staff to ask questions and request additional instruction whenever they are uncertain about any aspect of safety.
Cleaners Merton will ensure that all cleaning products and equipment used in our services are suitable for their intended purpose and, where applicable, accompanied by appropriate safety information. We will follow safe handling, storage and disposal guidance for chemicals and ensure that staff are trained in reading and understanding product labels and safety data information.
Personal protective equipment such as gloves, masks and eye protection will be provided where risk assessments indicate a need. Staff are required to use this equipment correctly and to report any defects or problems with tools or machinery immediately, so that repairs or replacements can be arranged.
We regard clear reporting and investigation of accidents, incidents and near misses as essential to improving safety. All such events must be reported as soon as possible to a supervisor or manager. Details will be recorded and investigated to identify root causes and any necessary corrective actions.
Where appropriate, lessons learned will be shared with employees, and procedures will be updated to prevent recurrence. We will cooperate with any external investigations or inspections related to health and safety matters.
Cleaners Merton promotes high levels of personal hygiene, particularly as our staff work in environments where cleanliness is critical. Employees are instructed on handwashing, use of protective clothing and safe practices for dealing with waste and potential contamination. Where work involves prolonged or repetitive tasks, our procedures aim to reduce strain and fatigue through proper technique and reasonable work scheduling.
We are committed to supporting the wellbeing of our staff and will consider reasonable adjustments for any employee with specific health needs, so far as is practicable within our cleaning operations.
Much of our work takes place on client premises. Cleaners Merton will cooperate with clients to coordinate health and safety arrangements, respect site rules and security procedures, and ensure that our employees are aware of any specific hazards relevant to each location. We expect clients to provide a safe environment, adequate lighting and access, and to inform us of any changes that may affect the safety of our staff.
Cleaners Merton is committed to continuous improvement in health and safety performance. We will periodically review this policy, risk assessments and working methods to ensure they remain effective and appropriate for the cleaning services we provide. Feedback from employees and clients, as well as findings from investigations and inspections, will be used to refine our safety practices.
This Health and Safety Policy applies to all employees and contractors engaged by Cleaners Merton. Compliance with this policy is a condition of working with or for the company.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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